modern joya rocker - contemporary nursery furniture
The Joya Rocker is the ultimate iconic design piece for your home. It has the smallest footprint of all our chairs, yet there is no compromise on comfort. With its gentle rock and tall supportive back, its therapeutic value is irreplaceable. This modern rocking chair is designed to be a timeless addition to any room in your home.
Our Customer Service Associates and our professional shipping company partners want to ensure your furniture purchase goes smoothly and that your products are delivered safely, affordably and on time. Here's what is going to happen:
FOR AN UPHOLSTERED CHAIR OR BED:
FOR ALL OTHER PURCHASES:
Same as above, but our courier may not call before delivery.
Before you sign for the delivery, it is important to inspect the packaging for any damage that may have occurred to your item while in transit. If there is visible damage to the box, please refuse delivery and contact us immediately at 1-866-604-6755. Also, please retain all packaging until you have fully inspected your products.
If you have any concerns with your purchase, we will do our best to address them for you. If you are not satisfied for any reason, we will gladly provide a merchandise refund within 14 days of receipt. Shipping charges to and from our warehouse will not be refunded on a return.
Product must be returned in the original packaging.
After 14 days, we will replace your merchandise against manufacturer's defect for up to one year.
Our furniture comes with a one year warranty on manufacturing defects. Please note our warranty is voided if the item has been re-upholstered or altered in any way (for example, adding a fabric protector such as Scotch-Guard).
Our fabrics are durable, stain resistant and water repellant.
How do I care for my furniture?
UPHOLSTERY: Most stains can be spot-cleaned with a little mild soap and water solution. Using a clean white cloth and a bit of the solution, rub the stain gently with circular motions. Once the stain has been removed, wipe the area again with only water to remove any soap. Finally, blot dry with a fresh cloth; do not leave affected area in direct sunlight while drying. For tougher stains, please consult a professional upholstery cleaner.
WHITE BONDED LEATHER or WHITE MICRO SUEDE: Please see above. Also, avoid wearing dark denim or other dark clothing while sitting in the chair; it may rub off onto the white fabrics and can be difficult to clean.
WOOD FURNITURE: Dust often with a soft dry cloth.
Is any assembly required for your products?
Does your furniture meet all North American safety standards?
Yes. All our products meet or exceed all Canadian and American safety standards.
Does your foam or fabric contain any harmful toxins or flame retardants?
No. All of our products do not contain any harmful toxins such as PBDE's or any flame retardants. We are committed to using safe, proven and sustainable supplies for all our customers, especially the littlest ones. For more info, please visit our sustainability page.
Is there a way to lock the gliding motion?
No, our gliders do not have the option of locking. However, our grano glider recliner will not glide once the chair is reclined.
Are any of your products available in COM (customer's own material)?
We do not offer COM. We can, however, manufacture the lumbar pillow that comes with the chair in your own supplied fabric. Please inquire about details.
What is your warranty and your return policy?
Our furniture comes with a one year warranty on manufacturing defects. Returns must be made within 14 days of receipt, in the original packaging; shipping either way is nonrefundable. For more details, please see our page on Shipping & Warranty.
Should I add any additional stain protection to my upholstered item like a Scotch-Guard?
No, we do not recommend treating our fabrics with any stain protectors or treatment products.
Where are your products made?
All our products are made in our Toronto, Canada factory, except for the stand that holds our ninna nanna bassinet, which is currently made in Asia.
What is bonded leather?
Bonded leather is a fabric made from 80% recycled leather and high grade polyurethane.
Does Monte Design Group support any charities?
Yes. We proudly support Sick Kids Hospital of Toronto, Children's Aid Foundation, along with several other local children's charities.
My baby always wakes up in the night…can you help???
We think so! Try holding baby in your arms while rocking or gliding in one of our chairs!! =)